Terms & Conditions

We ASY Tours (pvt) ltd registered travel and tourism related entity under the Reg no of PV00243193 in Colombo Sri Lanka, having valid license to carry out the operations such as day and multi day trips/tours, airport/city or any other transfers, experience sharing or any other travel/tourism related activity in Sri Lanka.

All reservations making on https://www.asytours.com will be instantly confirmed and the booking confirmation to be send to guest's email direct after making the reservation.

Guests are free to change the travel dates, arrival flight information, participation date subject to availability, possibility and capability depending on the situation. However as a "Guest satisfaction oriented" entity we always trying to honor guest's requests at our best capabilities so any of guest welcome to write their requests via email (info@asytours.com), Whatsapp (+94766293799) or on contact page.

All payments making on https://www.asytours.com handling by Payhere, PayHere stays on the leading edge of safety and security. By partnering with multiple local banks & with the approval of the Central Bank, PayHere offers layers of trustable security.

Cancellations made 35 days or more prior to the start date of the tour will receive a full refund.

Cancellations made between 34 days and 20 days prior to the start date of the tour will receive a partial refund of 50% of the total tour cost.

Cancellations made within 19 days of the start date of the tour are non-refundable.

In the event of unforeseen circumstances such as natural disasters, political unrest, or other events beyond our control, we reserve the right to cancel the tour. In such cases, participants will be offered the option to reschedule their tour or receive a full refund.

Please note that any third-party fees incurred during the booking process, such as credit card fees or currency conversion fees, are non-refundable.

All reviews displayed on https://www.asytours.com are verified reviews made by past guests. Reviews making by non participants without confirmed reservation will not validated.

Safety is everything! We are highly recommending all guests to participate with proper medical conditions that matching requirement of any activity. ASY Tours will not bear any damages, losses occurring because of own medical conditions of participant.

Guests are free to reach us at any point prior to participation, during the participation even after participation for any requirement related to reservation via email (info@asytours.com), WhatsApp (+94766293799) or page on ASY Tours. We are always happy to be the helping hand for our guests.

How may we assist you? Feel free to Contact us.